Setting Up Reimbursement Methods

Overview

Juno makes it easy to receive reimbursements for your expenses. This guide explains how to:

Specify your preferred reimbursement method
Complete the necessary details for each method
Update your reimbursement preferences

Accessing Reimbursement Method Settings

You can set up your reimbursement method in two ways:

After submitting your first expense: You’ll be prompted to set up a reimbursement method
From the Reimbursements tab: Click “Get Reimbursed Early” to access the reimbursement method settings

Available Reimbursement Methods

Juno offers different reimbursement methods based on your country:

For US-Based Guests

ACH Transfer: Direct deposit to your US bank account
Check: A paper check mailed to your address

For International Guests

Bank Transfer: International bank transfer to your account
Check: A paper check mailed to your address

Setting Up ACH Transfer (US Only)

ACH transfers are the fastest way to receive your reimbursement if you’re based in the United States.

Step 1: Select ACH Transfer

Choose your country (United States)
Select “ACH Transfer” as your preferred reimbursement method
Click “Continue”

Step 2: Enter Bank Account Information

You’ll need to provide:

Bank account type (Checking or Savings)
Routing number (9 digits)
Account number
Name on account

Step 3: Review and Confirm

Double-check your information for accuracy
Submit your banking details
You’ll receive a confirmation that your reimbursement method has been set up

Setting Up Bank Transfer (International)

For guests outside the US, international bank transfers are the most efficient reimbursement method.

Step 1: Select Bank Transfer

Choose your country of residence
Select “Bank Transfer” as your preferred reimbursement method
Click “Continue”

Step 2: Enter Bank Account Information

The required information varies by country but typically includes:

Bank name
Bank account number or IBAN
SWIFT/BIC code
Account holder name
Bank address
Your address

Step 3: Review and Confirm

Double-check your information for accuracy
Submit your banking details
You’ll receive a confirmation that your reimbursement method has been set up

Setting Up Check Payment

If you prefer to receive a paper check, you can select this option regardless of your location.

Step 1: Select Check

Choose your country of residence
Select “Check” as your preferred reimbursement method
Click “Continue”

Step 2: Enter Mailing Address

You’ll need to provide:

Full name (as it should appear on the check)
Mailing address
City
State/Province
Postal/ZIP code
Country

Step 3: Review and Confirm

Double-check your information for accuracy
Submit your mailing address
You’ll receive a confirmation that your reimbursement method has been set up

Updating Your Reimbursement Method

You can update your reimbursement method at any time:

Go to the Reimbursements tab
Click “Update Payment Method”
Follow the steps to set up a new reimbursement method or update your existing one

Important Notes

Security: Your banking information is encrypted and stored securely
Timing: Reimbursements are typically processed according to the schedule set by your event coordinator
Early Reimbursement: Some events may offer the option to get reimbursed early by clicking “Get Reimbursed Early”
Reimbursement Window: The default reimbursement window is shown on your dashboard, usually tied to your event end date

Troubleshooting

If you encounter issues setting up your reimbursement method:

Ensure you’ve entered all required information correctly
Check that your bank account can receive the type of transfer you’ve selected
Note that some countries have restrictions on international transfers
Contact your event coordinator or Juno support if you need assistance

Support

If you have questions or encounter issues when setting up your reimbursement method:

Contact your event coordinator
Use the in-app chat support
Text support at +1 (218) 275-5866