Introduction
As an administrator, you can configure and customize Juno for your organization with a powerful set of tools.
What Admins Can Do
Administrators in Juno can:
- Configure expense policies and categories with AI-powered automation
- Set up travel policies for flights, hotels, and ground transportation
- Configure payment method selection rules for organization and coordinator-provided payment
- Create custom fields for collecting additional information
- Manage saved addresses and organizational settings
- Set mileage reimbursement rates by country and region
- Configure dynamic dashboard tiles and proactive notifications
- Manage the knowledge sources Scout, Juno’s AI assistant, uses to answer guests
- Set up SSO and manage user access controls
- Integrate with external systems
- Manage automated reconciliation processes
- Review invite volume and aggregate support-call activity in Insights
- And more
Available Documentation
Onboarding
- Onboarding - Learn how to onboard your organization
Expense Management Configuration
- Expense Policies - Learn how to create and configure expense policies, including approval workflows, receipt requirements, and more
- Expense Categories - Learn how to set up and manage expense categories for your organization
- Expense Mileage Rates - Configure mileage reimbursement rates by country and other factors
- AI Policy Engine - Configure and manage AI-powered policy enforcement and automation
- Automated Reconciliation - Set up automated reconciliation processes for expense management
Travel & Payment Management
- Travel Policies - Configure policies for flights, hotels, ground transportation, and disruptions
- Payment Method Selection - Configure payment method selection rules to control which payment methods are used for different types of guest travel and expenses
- Credit Cards - Add organization credit cards as a payment method, configure how each card is charged per spend category, and review per-card transactions and receipts
Approvals
- Approvals - Review every pending travel, expense, and spend request from one unified queue with saved views, filters, search, and sorting
- Approval & Rejection Reasons - Configure catalogs of approval and rejection reasons that approvers pick from when deciding travel and expense requests
- Rental Car Approvals - Review and act on rental car approval requests, understand policy violation details, and manage the approval workflow
Data Collection & Organization
- Custom Fields - Create and manage custom fields to collect additional information
- Saved Addresses - Set up and manage your organization’s saved addresses
User Experience & Communication
- Dynamic Tiles - Configure dashboard tiles to surface important information
- Proactive Messages - Set up automated messages and notifications for users
- Scout Knowledge Sources - Configure the knowledge sources Scout, Juno’s AI assistant, uses to answer guest questions
- Traveler Email Support - Authorize Scout to email a customer’s servicing desk and configure that desk’s support terms
Reporting & Insights
- Insights reports - Compare invite volume against annual estimates and monitor aggregate support-call activity
Security & Integration
- SSO and Access Control - Configure single sign-on and manage access controls
- Offboarding Approvers - Reassign a departing user’s expense policies, open approvals, and invites before removing them
- Guest Data & Privacy - Understand how Juno handles guest data and safeguards guest privacy
- NPPES Integration - Set up and manage NPPES (National Plan and Provider Enumeration System) integration
Getting Started
If you’re new to administering Juno, start with Onboarding.
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