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GuestsAI Receipt Parsing

AI Receipt Parsing

Upload receipts and Juno automatically extracts key information—merchant, amount, date, and category—and flags potential policy issues.

What Gets Extracted

When you upload a receipt, Juno’s AI extracts:

InformationDetails
Merchant nameBusiness name from the receipt
DateTransaction date in YYYY-MM-DD format
AmountTotal amount including tips
CurrencyAutomatically detected (USD, EUR, GBP, etc.)
CategorySuggested expense category based on your organization’s setup

How to Upload Receipts

Using your phone

  1. Open the Juno site and navigate to the expense where you want to add a receipt
  2. Tap the camera icon or “Add Receipt” button
  3. Take a clear photo of your receipt
  4. The AI will begin processing immediately and show you the extracted information

From your computer

  1. Click “Upload Receipt” in your expense form
  2. Select a photo or PDF file from your device
  3. Supported formats: JPEG, PNG, PDF
  4. Review the extracted information when processing completes

From your computer (using your phone as a scanner)

  1. Open the Juno site and navigate to the expense where you want to add a receipt
  2. Scan the QR code on the expense form with your phone’s camera
  3. Take a clear photo of your receipt
  4. The AI will begin processing immediately and show you the extracted information

Tips for better results

For the most accurate extraction:

  • Use good lighting - Avoid shadows and ensure text is clearly visible
  • Capture the entire receipt - Include both top and bottom
  • Keep it flat - Smooth out wrinkles and avoid curved surfaces
  • Avoid glare - Position to minimize reflections on glossy receipts

Review and correct information

After AI processing, always review the extracted data:

  1. Check the amount - Verify it matches the receipt total
  2. Confirm the date - Ensure it’s formatted correctly
  3. Review the category - Change if the suggested category doesn’t fit
  4. Verify merchant name - Correct any misread business names

You can edit any field if the AI made an error. Your corrections help improve accuracy over time.

How categorization works

Juno suggests expense categories based on:

  • Your organization’s configured expense categories
  • The merchant type (restaurant, taxi company, hotel, etc.)
  • Items listed on the receipt

Important: The AI can only suggest categories that your organization has set up. If you need a new category, contact your coordinator or admin.

Common issues and solutions

Poor recognition quality

Problem: The AI can’t read key information from your receipt.

Solutions:

  • Retake the photo with better lighting
  • Try uploading as a PDF if you have a scanned copy
  • Manually enter the information if the receipt is too damaged

Wrong category assignment

Problem: The suggested expense category doesn’t match your purchase.

Solutions:

  • Simply change the category in the dropdown menu
  • Add a note explaining the expense if it’s unusual
  • The AI will learn from your corrections

Processing takes too long

Problem: Your receipt has been “processing” for several minutes.

Solutions:

  • Check your internet connection
  • Try uploading again if it’s been more than 5 minutes
  • Contact support via Scout AI if the issue persists

Privacy and security

  • Receipt images are encrypted during upload and storage
  • Processing is done securely and your data isn’t used for other purposes

Getting help

If you have issues with receipt processing, use the chat feature in your dashboard for support.

⚠️

While the AI is generally accurate, always review extracted information before submitting expenses. You’re responsible for ensuring the accuracy of your expense reports.

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