Welcome to Juno
Juno is a comprehensive travel and expense management platform designed to simplify the entire journey for non-employee travelers. Whether you’re hosting job candidates, conference speakers, consultants, patients, or other guests, Juno streamlines everything from travel booking to expense reimbursement with intelligent automation and compliance features.
Why Juno?
Juno transforms the traditionally complex process of managing non-employee travel and expenses into a seamless, compliant experience:
- For Organizations: Reduce administrative burden, ensure policy compliance, automate reconciliation, and gain complete visibility into travel and spending
- For Coordinators: Easily invite guests, monitor their complete journey in real-time, and manage travel bookings with minimal effort
- For Guests: Book compliant travel, submit expenses with AI-powered receipt scanning, and receive fast reimbursements with 24/7 support
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Key Features
Travel Management
- Guided Flight Booking: AI-powered flight recommendations with policy compliance and companion booking
- Intelligent Hotel Booking: Automatic hotel selection based on preferred vendors and negotiated rates
- Ground Transportation: Uber vouchers with geo-fencing and spend controls
- Real-time Updates: Live booking status and itinerary management
Expense Management
- AI Receipt Parsing: Automatically extract and validate receipt information with policy flagging
- Global Reimbursements: Compliant payments in 40+ currencies across 50+ countries
- Smart Receipt Scanning: Automatically extract merchant, amount, date, and currency from receipt images
- Complex Currency Conversion: Handle multi-currency scenarios with compliant international transfers
Compliance & Policy
- AI-Powered Policy Engine: Automatically apply the right policies to ensure compliant bookings
- Custom Fields & Validation: Unlimited configurable fields with conditional logic for reporting and compliance
- Automated Reconciliation: Unified reporting that combines booking, transaction, and custom field data
Communication & Support
- Scout AI Agent: 24/7 intelligent traveler support with automatic routing and policy guidance
- Proactive Texts: Smart, timed messages with personalized content and conditional delivery
- Dynamic Tiles: Customizable dashboard content including weather, instructions, and resources
Administration
- SSO Integration: Enterprise authentication with role-based access control
- Real-time Visibility: Complete coordinator dashboards with live traveler action tracking
Getting Started with Juno
For Guests
If you’ve received an invitation to Juno, you can:
- Access your dashboard through the link in your invitation email
- Book compliant travel using our guided flight and hotel booking tools
- Submit expenses during or after your event with AI-powered receipt scanning
- Set up your reimbursement preferences to receive payment
- Get 24/7 support from Scout, our AI travel assistant
For Coordinators
As a coordinator, you can begin by:
- Inviting guests to your events or trips with individual or bulk CSV invitations
- Monitoring their complete journey through real-time status tracking
- Managing travel bookings with visibility into flight and hotel confirmations
- Reviewing and approving expenses according to your organization’s policies
Get started as a coordinator →
For Administrators
System administrators should start by:
- Setting up SSO and configuring role-based access control
- Configuring travel and expense policies with AI-powered compliance rules
- Creating custom fields with conditional logic for reporting and compliance
- Setting up proactive communications and dynamic traveler dashboard content
Get started as an administrator →
Need Help?
If you need further assistance with Juno:
- If you are a coordinator, contact your organization’s Juno administrator
- If you are an administrator, reach out to your Juno account manager
- If you are a guest, use our in-app chat or text 24/7 support at +1 (218) 275-5866
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